Question 1

What types of tax returns can Ascen Tax USA file?

Accepted Answer

We currently prepare and e-file individual Form 1040 returns (including W-2, 1099, Schedule C, and simple itemized deductions), and business returns: Form 1120-S (S corporation), Form 1120 (C corporation), and Form 1065 (partnership). If your return needs a form we do not yet support, we will tell you before you pay.

Question 2

How much does it cost?

Accepted Answer

Form 1040 with W-2 income is a flat $75 for a single filer and $150 for married filing jointly. Business returns and add-on services such as state returns, extensions, or rush processing are priced separately and shown clearly in your draft before payment. You review the full draft first — you only pay once you approve it.

Question 3

When am I charged?

Accepted Answer

You are charged only after you review your draft return, enter any comments, and click to approve. We use Stripe for secure checkout. Your card statement will show Ascen Tax USA or Ascendum Corporate Advisory LLC.

Question 4

How do I start from the store?

Accepted Answer

Scan the QR code on the counter sticker with your phone camera. You will receive a secure login link or 6-digit code by text or email. Then take a photo of your W-2, ID, and any other tax documents, answer a few plain-English questions, and we take it from there. No app download is required.

Question 5

What are the filing deadlines?

Accepted Answer

For the 2025 tax year, the federal filing deadline for most individuals is April 15, 2026. S corporations and partnerships generally must file by March 15, 2026, and C corporations by April 15, 2026, unless they use a different fiscal year. We track these dates and will warn you if your return is close to a deadline. Extensions are available as an add-on if you need more time to file.

Question 6

What documents should I upload?

Accepted Answer

At minimum, upload your W-2s and a photo ID. Depending on your situation, also upload 1099s, 1098s, Schedule K-1s, business income/expense records, student loan interest statements, property tax records, and last year’s tax return. Our smart intake will ask follow-up questions based on what you upload so nothing is missed.

Question 7

How do you protect my Social Security number?

Accepted Answer

Your SSN is encrypted with AES-256-GCM on our server before it is stored in an isolated vault. It is never sent back to your browser in full; you only see the last four digits. Access is restricted to your assigned preparer and authorized administrators, and every view is logged.

Question 8

Do you share my information with anyone else?

Accepted Answer

No. We only use your tax information to prepare and file your return. Federal law (Internal Revenue Code §7216) prohibits us from using or disclosing your tax return information for other purposes without your prior written consent. We do not sell your data and we do not use it for advertising.

Question 9

What if I am not happy with the draft?

Accepted Answer

You can add comments directly on the draft and request changes before you pay. If you decide not to proceed, you do not pay. If you paid and then ask us to stop work before filing, we will refund your payment and return the file to draft status.

Question 10

When will I receive my tax refund?

Accepted Answer

The IRS typically issues most federal refunds within 21 days of accepting an e-filed return. Direct deposit is the fastest method. State refund timing varies. We provide an IRS confirmation number after e-file, but we do not control IRS processing speed.

Question 11

How do I contact you?

Accepted Answer

You can email us at tax@ascentaxus.com or call (816) 294-5633. Signed-in clients can also open a support ticket from the portal. Our office is at 10124 N McKinley, Kansas City, MO 64157.